Your career is an investment that grows over time! Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $70 billion in assets. Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work. About the Promo Operations Team The Promotion Operations (PromoOps) plays a critical role in supporting and accelerating Wealthsimple’s strategic priorities. The team supports Wealthsimple’s most ambitious and important revenue and client growth projects by ensuring that our clients’ promotion experience is as seamless and frictionless as possible. We partner with stakeholders across the company in order to: ensure the successful planning and execution of promotional offers and incentives, provide critical client feedback to R&D/DSE teams, ensure our CXO org is prepared and enabled to handle promotion-related issues, and build new processes to improve operational efficiency across the CXO org.  Our job is to simplify complexity, define structure, and help implement the most efficient use of scarce company resources (people, capital and time) as it pertains to promotions, referrals, and rewards. As a Promo Operations Associate, you will be responsible for managing Promo issue tickets, building and improving internal processes, providing feedback on all promotions, referral incentives, and rewards, as well as collaborating effectively with both the CX and Growth teams.