Community Manager (Crypto Exchange) Dubai Marketing – Digital Marketing / Full-time / On-site Apply for this job Overview We are seeking a dynamic and experienced Community Manager to join our client who is a newly set-up crypto exchange base in Dubai. The ideal candidate will be responsible for developing and implementing community engagement strategy, with a focus on enhancing brand presence in the cryptocurrency and Web3 space. What You Will Do Manage and grow online communities across platforms such as Telegram, Discord, and Twitter Plan and execute engaging online events (e.g., AMAs, webinars, contests) to boost community participation and user retention Develop and implement community growth strategies in collaboration with the team to foster an open, inclusive, and positive community atmosphere Actively engage with community members, address user inquiries, and handle feedback to maintain a positive community image Create and share compelling content to facilitate interaction and communication among community members Collaborate with marketing, product, content, and other teams to ensure community activities align with overall brand and marketing strategies Monitor and analyze community metrics (e.g., user growth, engagement rate, retention rate), provide regular performance reports, and suggest optimizations Track industry trends and competitor community performance to inform community strategies Swiftly identify and address potential risks and issues within the community, including negative comments, user complaints, or community disputes Coordinate with relevant departments to manage community crises when necessary and implement proactive measures to protect brand reputation What You Will Need Minimum 2 years of experience in community management, preferably in the cryptocurrency or blockchain sectors Proficiency in operating social media and community platforms (e.g., Telegram, Discord, Twitter) Excellent communication and writing skills, with fluency in both English and Chinese Strong analytical skills with the ability to drive strategy optimization based on data Creative and proactive mindset, capable of independently developing and executing community growth strategies Problem-solving ability and strong teamwork spirit, able to work efficiently in a fast-paced environment Apply for this job When applying, mention the word CANDYSHOP to show you read the job post completely.