Job OverviewResponsible for designing and optimizing deposit/withdrawal processes for cryptocurrency exchanges, supporting multi-chain assets and token types to ensure efficient, secure, and compliant user experiences. Coordinate with technical, operational, and security teams to drive end-to-end product management from requirements to launch, and continuously improve product performance and user satisfaction through data-driven insights.Key Responsibilities Product Planning & Design Lead the product design and optimization of multi-chain asset deposit/withdrawal workflows, including on-chain asset deposits, withdrawals, transaction confirmations, and compliance integration. Monitor on-chain transaction statuses, design exception handling mechanisms (e.g., failed/delayed transactions) to safeguard user assets. Research blockchain industry security standards and regulatory requirements to ensure deposit/withdrawal features and wallet products comply with local laws. Collaborate with security teams to design and implement safeguards against risks such as hacking attempts and asset loss. Market Insights & Competitive Analysis Conduct global market research and competitive analysis, track industry trends, and identify innovative features to drive wallet product iterations. Cross-Department Collaboration Work closely with business, compliance, design, R&D, QA, and security teams to drive project implementation. Data-Driven Optimization Analyze core product metrics and user feedback to continuously refine deposit/withdrawal processes and wallet functionalities, enhancing user satisfaction. Customer Support & Service Provide high-quality customer support to resolve issues related to wallet product usage. Education Bachelor’s degree in Computer Science, Finance, Blockchain, or a related field. Work Experience 3+ years of experience in blockchain or Web3 industries. Proven track record of managing at least one product through its full lifecycle. Technical Skills Proficient in blockchain fundamentals and mainstream public chain ecosystems (e.g., Bitcoin, Ethereum, Solana, BSC). Deep understanding of on-chain asset management, private key protection, multi-signature mechanisms, and cross-chain bridges. Strong analytical and data-driven decision-making skills, with the ability to independently conduct requirements analysis and product design. Excellent project management and cross-functional collaboration capabilities. Thorough knowledge of product development lifecycles and project management methodologies. Personal Attributes Exceptional execution skills, thriving in fast-paced and dynamic environments. High accountability and resilience under pressure. Quick learner with rigorous logic and problem-solving abilities. Passionate about the blockchain industry, staying updated on trends and technological advancements. When applying, mention the word CANDYSHOP to show you read the job post completely.