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Blockchain Security Application Support Engineer

Crypto

Estimated Salary: $98K-$162K
Location: Shenzhen, China
Responsibilities Primary responsibilities to ensure the application is running at all times in Production. Manages other non-production environments such as pre-production/staging. Strong understanding of application features and all supported blockchains. Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments. Ability to apply fixes, improvements or optimization on the applications and infrastructure. Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses. Monitor, troubleshoot and triage application alerts and issues. Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed. Continuously improve on monitoring tools and processes. Coordinate DR testing and audit. Maintain and support blockchain infrastructure For senior individuals, the responsibility includes communication with stakeholders on application issues.
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