The Order to Cash team at Chainalysis splits their time between fine-tuning the details and evaluating at a 30,000 foot view of our business. Our job is to help the company plan for growth by optimizing the allocation of our resources. As an OTC Specialist, you’ll be responsible for implementing business processes for receiving and processing customer orders. You’ll communicate with both sales and the revenue operations team to resolve any issues and ensure the collection of a high volume of AR month to month. **In this role, you’ll:** * Be responsible for Implementing business processes for receiving and processing customer orders. * Be collaborating with both AE and Deal Ops teams to resolve any issues in the process. * Collect a high volume of AR month-to-month * Own ad hoc analyses for special projects across the organization * Be a well-rounded OTC Specialist with extensive billing experience in SAAS industry. * Be enthusiastic with the willingness to roll up their sleeves in a start-up environment **We’re looking for candidates who have:** * Problem-Solving Skills * Ability to lead management, opportunity management, and quotation management * A background in order, contract Review, and order fulfillment * A strong background with Invoicing in large volume * Experience with customer payments/collection, cash application, and deductions **Nice to have experience:** * Preferred systems skills in Salesforce/Netsuite experience **About Chainalysis** Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence. **You belong here.** At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more [here](https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf). We can’t wait to meet you.