Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital\-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you’re looking for a fast\-paced, mission\-driven organization where opportunities to learn and excel are endless, then Binance is the place for you. ### Responsibilities + Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients) + Expanding the relationships with existing customers by sustained communication, understanding of their needs + Building key customer service processes and systems, formulating management rules, and tracking the status of key customers + Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions ### Responsibilities + At least 4\-7 years working experience in sales and client services function with international financial background in banking, investments, etc + Client portfolio including institutional clients, HNW individuals, private bank customers with brokers, futures institutions or commercial banks, etc + Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure + Passionate about crypto. Industry experience would be of an advantage + Fluency English and a native language is preferred **Working at Binance**• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities• Work alongside diverse, world\-class talent in an environment where learning and growth opportunities are endless• Tackle fast\-paced, challenging and unique projects• Work in a truly global organization, with international teams and a flat organizational structure• Competitive salary and benefits• Flexible working hours, remote\-first, and casual work attireLearn more about how Binancians embody the organization’s [**core values**](https://www.binance.com/en/blog/ecosystem/what-exactly-is-binances-culture-7265423), creating a unified culture that enables collaboration, excellence, and growth. Apply today to be a part of the Web3 revolution! Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. *By submitting a job application, you confirm that you have read and agree to our [**Candidate Privacy Notice**](https://www.binance.com/en/candidate/privacy/notice).*