Join us at Dapper Labs, where we focus on the intersection of blockchain and gaming. Our flagship projects, including Disney Pinnacle, NBA Top Shot, and NFL All Day, are blockchain-based digital collectibles platforms that leverage sophisticated technology. You will play a pivotal role in a dynamic, fast-paced environment, continually deploying to an enthusiastic and global audience, helping to pioneer new territories in blockchain and entertainment. Dapper Labs is looking for a driven individual to join our Global Customer Support team to help our users with their Dapper Wallets and collectible experiences. With your help, we hope to build strong support around our suite of products to bring the benefits of blockchain to the masses! The ideal candidate has a deep understanding of what is required to educate online consumers in an emerging field. This requires a high level of engagement, adaptability, and the confidence to move quickly. You possess a natural curiosity for complex issues and don’t shy away from digging into the weeds to find the best solution for both our collectors and our internal teams. You’re passionate about new tech and aren’t afraid to mix it up with a wide audience of tech-newbies, developers, and a mainstream audience. Your previous experience with crypto, startups, email, chat, and/or messaging support will help our team provide world-class service to our collectors.