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RFP Specialist

Incode

Estimated Salary: $52K-$88K
Location: Belgrade, Serbia
POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About the role   Incode seeks an RFP Specialist to join its team and help scale into new, unique accounts. As we serve larger customers with more complex needs, the ability to respond to RFPs and RFIs in a timely, consistent, and compelling way has become a key part of winning enterprise deals.   In this role, you’ll be the point person for managing and completing RFPs and related questionnaires. You’ll collaborate closely with Sales, Security, Legal, Product, Product Marketing and other teams to ensure Incode’s responses are accurate, high-quality, and aligned with our brand. You’ll also help define and improve the process for managing RFPs - including the potential implementation and management of a dedicated RFP response platform. This is a high-leverage role that directly supports Incode’s growth in the enterprise segment.   We’re looking for someone who thrives in cross-functional environments, is detail-oriented, and enjoys turning technical input into polished, persuasive content. If you have a bias for action and want to help shape how Incode wins larger customers, we’d love to hear from you.   What you'll do   Own the end-to-end RFP and security questionnaire response process for prospective enterprise customers   Coordinate inputs from Sales, Product, Legal, Security, Product Marketing, and other stakeholders to ensure accurate, timely responses   Draft and refine written answers to technical, functional, and business questions in RFPs and RFIs.   Establish and maintain a scalable, up-to-date knowledge base of commonly asked questions and approved answers   Evaluate, implement, and manage an RFP response platform or similar tooling   Partner with Sales leadership to track and improve RFP win rates and turnaround times   Identify opportunities to improve processes, templates, and collaboration across teams   Ensure all responses are aligned with Incode's tone, brand, and positioning   What you'll need   3+ years of experience working on RFPs or security questionnaires in a B2B SaaS environment   Proven project management skills and ability to manage multiple, concurrent deadlines   Excellent written communication and editing skills, with attention to both detail and clarity   Comfort working cross-functionally with technical and non-technical stakeholders   Familiarity with RFP software tools (e.g. Tribble, Quilt) is a plus   Experience supporting enterprise sales or go-to-market teams   Strong sense of ownership and a bias for action   Nice-to-Haves   Experience standing up a net-new RFP function or tooling   Familiarity with compliance frameworks (e.g. SOC 2, ISO 27001) and InfoSec documentation   Background in proposal writing, technical writing, or solution consulting b   8 Aspects of our Culture: Values are what we value High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Pay Top of Market Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Meaningful Equity Flexible Working Hours & Workplace Open Vacation Policy Wellness Program International Travel Opportunities Additional benefits package according to location (401k, medical insurance, etc.) Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team and are always looking for talented and passionate people from all backgrounds and walks of life. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
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