RFP Specialist
Incode
Estimated Salary: $52K-$88K
Location: Belgrade, Serbia
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About the role
Incode seeks an RFP Specialist to join its team and help scale into new, unique accounts. As we serve larger customers with more complex needs, the ability to respond to RFPs and RFIs in a timely, consistent, and compelling way has become a key part of winning enterprise deals.
In this role, you’ll be the point person for managing and completing RFPs and related questionnaires. You’ll collaborate closely with Sales, Security, Legal, Product, Product Marketing and other teams to ensure Incode’s responses are accurate, high-quality, and aligned with our brand. You’ll also help define and improve the process for managing RFPs - including the potential implementation and management of a dedicated RFP response platform. This is a high-leverage role that directly supports Incode’s growth in the enterprise segment.
We’re looking for someone who thrives in cross-functional environments, is detail-oriented, and enjoys turning technical input into polished, persuasive content. If you have a bias for action and want to help shape how Incode wins larger customers, we’d love to hear from you.
What
you'll
do
Own the end-to-end RFP and security questionnaire response process for prospective enterprise customers
Coordinate inputs from Sales, Product, Legal, Security, Product Marketing, and other stakeholders to ensure accurate, timely responses
Draft and refine written answers to technical, functional, and business questions in RFPs and RFIs.
Establish and maintain a scalable, up-to-date knowledge base of commonly asked questions and approved answers
Evaluate, implement, and manage an RFP response platform or similar tooling
Partner with Sales leadership to track and improve RFP win rates and turnaround times
Identify opportunities to improve processes, templates, and collaboration across teams
Ensure all responses are aligned with Incode's tone, brand, and positioning
What
you'll
need
3+ years of experience working on RFPs or security questionnaires in a B2B SaaS environment
Proven project management skills and ability to manage multiple, concurrent deadlines
Excellent written communication and editing skills, with attention to both detail and clarity
Comfort working cross-functionally with technical and non-technical stakeholders
Familiarity with RFP software tools (e.g. Tribble, Quilt) is a plus
Experience supporting enterprise sales or go-to-market teams
Strong sense of ownership and a bias for action
Nice-to-Haves
Experience standing up a net-new RFP function or tooling
Familiarity with compliance frameworks (e.g. SOC 2, ISO 27001) and InfoSec documentation
Background in proposal writing, technical writing, or solution consulting
b
8 Aspects of our Culture:
Values are what we value
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Pay Top of Market
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Meaningful Equity
Flexible Working Hours & Workplace
Open Vacation Policy
Wellness Program
International Travel Opportunities
Additional benefits package according to location (401k, medical insurance, etc.)
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team and are always looking for talented and passionate people from all backgrounds and walks of life.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.