Responsibilities: Lead complex, large-scale, cross-functional technology initiatives. Collaborate with development teams to estimate work, define milestones, and manage resources. Drive results through cross-functional teams from design to rollout. Track progress, resolve dependencies, manage risks, and communicate status to stakeholders. Design and track key metrics, using data to inform decisions. Orchestrate technology initiatives with business feature deliveries, balancing technical and business priorities. Facilitate and maintain clear documentation for various audiences (e.g., support playbooks, API documentation). Optimize deployment workflows and improve knowledge sharing within the team.