Product Specialist - Institutional Transfers & Credit Cards
Wealthsimple
Estimated Salary: $82K-$138K
Location: Remote
Your career is an investment that grows over time!
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $80 billion in assets.
Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.
About The Team
Our Product Specialist team partners with R&D and Client Experience Operations (CXO) stakeholders to ensure that Wealthsimple is ready to support releases through all of our support channels, including the help centre, chatbot, and live support. The team also ensures that product releases meet client needs by providing client-centric feedback both before and after rollout.