Your career is an investment that grows over time! Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $70 billion in assets. Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work. The ideal candidate will excel in our dynamic, solutions-oriented environment where deep tax knowledge meets exceptional client experience. They'll join our specialized team that serves as the final escalation point for complex tax matters, transforming challenging situations into opportunities to showcase our technical expertise and human approach to financial services. This role requires someone who can confidently navigate ambiguity, communicate with precision, and find innovative solutions to our most complex tax scenarios. As a Wealthsimple Tax Level 3 client experience associate, you'll be the definitive resource for resolving our most complex tax inquiries and technical issues. You'll leverage advanced tax knowledge, exceptional problem-solving abilities, and superior communication skills to turn challenging client situations into success stories. Working at the intersection of technical expertise and empathetic support, you'll provide guidance to both clients and internal teams while contributing to our knowledge base and process improvements.