Community Operations Lead
Aptoslabs
Estimated Salary: $38K-$62K
Location: Global - Remote
Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way.
Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We believe the open-source Diem technology we have developed is an important foundation of a safe and scalable web3 world where everyone has more equitable opportunities to grow and access financial assets with lower fees and fewer intermediaries.
Aptos (Ohlone for "The People") encompasses our mission and ethos for why we build.
Overview
We're hiring a Community Operations Lead to help scale and streamline one of the most distributed, engaged, and high-impact communities in Web3. This role sits at the core of our global community strategy—supporting operations, regional contributors, grants, and reporting systems to ensure execution at scale. As a key partner to the Head of Community, you’ll be instrumental in driving operational excellence, strengthening contributor support, and surfacing insights that influence product, marketing, and ecosystem priorities.
This role reports to the Aptos Foundation.
Key Responsibilities:
Community Ops & Reporting:
Partner with the Global CM reporting lead to manage weekly reporting systems across 15+ regional CMs
Maintain Airtable, Notion, and Google Sheet dashboards to track program milestones, sentiment, and engagement
Track and report on community OKRs to align with broader team goals
Ensure internal tools and documentation are up-to-date, including calendars and event trackers
Program & Regional CM Support:
Provide playbook guidance and operational support to regional CMs to increase participation and execution
Identify under-resourced regions and help activate programming through toolkits, guidance, or executional support
Assist in onboarding, documentation, and tracking for the Aptos Collective and regional CM contributions
Support internal communications across the 15+person part-time CM team to surface wins and risks
Grant Operations:
Support the newly launched Community Grants program by tracking over regional events and content creators
Assist in evaluating applications, following up on deliverables, and maintaining grant dashboards
Coordinate reporting for grant outcomes and recommend process improvements
Research & Experimentation:
Help research and support pilot programs for new community verticals (e.g., NFTs, creator initiatives)
Support early stage experiments in content, programs, and partnerships
Cross-functional Communication:
Provide regular updates to the Head of Community and relevant stakeholders across ecosystem, product, and marketing
Draft summaries, compile data, and help create reports that drive internal alignment
Qualifications:
3–6 years of experience in community operations, ecosystem support, or program management roles
Proven ability to support or scale distributed community teams, including event execution and contributor onboarding
Deep familiarity with crypto and Web3 culture, including current narratives, ecosystem dynamics, and community tooling (e.g., Discord bots, TG moderation, Twitter/X workflows)
Experience with ambassador programs, community campaigns, or grants evaluation and tracking
Operational rigor with a growth mindset; you understand how to track impact and optimize for engagement and contribution
Strong problem-solving and analytical skills, with the ability to synthesize community feedback into actionable insights
Comfortable using Notion, Airtable, Google Sheets, and async collaboration tools
Clear communicator, able to manage multiple stakeholders across time zones
Why This Role is Exciting:
Help scale one of the most distributed and engaged communities in crypto
Work alongside the Head of Community with visibility across product, marketing, and ecosystem
Shape internal operations while empowering 15+ community contributors around the world
Our Benefits
100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees)
Equipment of your choice
Flexible vacation time, 11 holidays, and floating company days off
Competitive Salary
Equity (RSUs) (US employees)
Protocol Token Grants
401k matching (US Employees)
Fun and inclusive in-person and digital events
Aptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need.
We are committed to providing a safe and secure hiring process for all applicants. Unfortunately, there are individuals who may attempt to impersonate Aptos or our employees for fraudulent purposes.
To protect yourself, please be aware of the following:
We will
never
ask you for payment of any kind during the application or onboarding process, including fees for background checks, training, or equipment.
We will
always
communicate with you using our official company email domain.
We will
never
request your personal financial information, such as your social security number or bank account details, during the initial application stages or via email or a video/voice call when onboarding.