Member of Client Operations, Finance
Anchorage
Estimated Salary: $38K-$62K
Location: United States
At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.
Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital
, and other offerings.
The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn.
As a Member of Client Operations, Finance you will be responsible for the operational processes related to client invoicing, application of the invoice payments, as well as client communication related to those activities. You may also be required to explore adopting, optimizing, and executing additional finance-related operational processes such as 1099 preparation. This role is crucial for fostering positive client relationships and ensuring the smooth financial interaction between Anchorage Digital and our institutional clients. If you are a detail-oriented individual with exceptional communication skills and a strong commitment to maintaining accurate financial information and providing outstanding client support we invite you to apply!
A successful candidate will be able to demonstrate:
Experience in accurately applying payments to client billing accounts and verifying the resulting balances.
Proven experience in performing timely and accurate reconciliation of payments to client accounts against internal records and bank invoices/statements.
Experience in expertly responding to client inquiries regarding their billing account balances, providing clear, concise, and accurate explanations.
Experience in collaborating with cross-functional teams to investigate and resolve client payment or balance-related issues.
We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of Client Operations, Finance role: